Once we receive notification of cleared payment we aim to despatch your order within 24 hours. Orders placed for 'Next Day' delivery require payment notification by 1pm.
We use reputable carriers generally Royal Mail and Parcelforce except in certain circumstances (eg oversize products, industrial action).
We offer FREE UK Mainland delivery on all orders over £50 and have a category with certain products offered with FREE delivery. These offers will be despatched 'Standard Delivery'.
UK Mainland Delivery
We use a "Tracked" or "Signed For" service for both "Standard" and "Next Day" delivery options.
Surcharges may apply to the following postcodes and areas:-
Postcodes: IV, HS, KA27-28, KW, PA20-49, PA60-78, PH17-26, PH4-44, PH49-50, AB31-38, AB40-56, ZE.
Normally orders will be delivered within 1-5 working days of despatch but we cannot be held responsible for delays caused by the delivery provider, Bank Holidays or adverse weather conditions.
If when you receive your order, some items are missing or damaged then please contact us immediately quoting your order reference number and we will endeavour to resolve the problem as quickly and efficiently as we can.
Delivery outside UK Mainland.
Please email us via our ‘contact us’ page for postal quotes to Highlands and Islands of Scotland, Isles of Scilly, Channel Islands, Isle of Wight, Isle of Man, Northern Ireland and all other worldwide destinations.